Call Center/ BDC Representative Job at River Oaks Honda, Merrillville, IN

RStsSDJUT0tYbEIzc004emZZTk42SFdFWHc9PQ==
  • River Oaks Honda
  • Merrillville, IN

Job Description

The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer:

  • Starting pay at- $18.75 per hour, guaranteed for your first 30 days.
  • Medical, Dental, Vision Insurance,401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities
Job Responsibilities:
  • Must be willing to work some nights and weekends
  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management
Job Requirements:
  • Excellent computer skills- required
  • Knowledgeable to call center environment
  • Automotive experience helpful but not required
  • Able to communicate persuasively with customers to set appointments
  • Weekend and evening availability, as schedules include some evenings and weekends- required
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws BDC, Call Center, Call Center Agent

Job Tags

Hourly pay, Full time, Local area, Night shift,

Similar Jobs

NavitsPartners

Sterile Processing Technician (SPT) - AV #1 Job at NavitsPartners

 ...Job Title: Sterile Processing Technician (SPT) Location: Midwest, United States Contract Length: 13 Weeks (Possible Extension / Potential...  ...: Night Shift Compensation ~ Estimated Weekly Pay (Travel): $1,350 $1,500 (all-inclusive, based on experience and... 

Monarch Investment

Dual-Site Property Manager (Multifamily Housing) Job at Monarch Investment

DescriptionDo you enjoy managing a team to be the best while ensuring superior customer...  ...WV area. We are growing and looking for a Property Manager to join our team!Our reviews...  ...greatest effect Directs activities of all on-site personnel and maintains a great working... 

Hallson Hospitality

Director of Business Development Job at Hallson Hospitality

 ...boutique vacation rental and hospitality management company rooted in Nashville,...  ...focus on modern comfort, personalized service, and local experiences, Hallson has...  ...property owners. We are seeking a Director of Business Development to lead and scale the growth of our... 

STATE OF FLORIDA / FLORIDA FOREST SERVICE

AIRCRAFT MECHANIC Job at STATE OF FLORIDA / FLORIDA FOREST SERVICE

 ...is a highly responsible technical position requiring a skilled aircraft mechanic who holds a current Airframe and Powerplant License....  ...Certification by the Federal Aviation Administration (FAA) authorizes maintenance and repair on modern sophisticated aircraft and turbine... 

Spectora Home Inspection Software

QA Tester Job at Spectora Home Inspection Software

 ...businesses through our world-class inspection software. Our flagship product is an all-in-one business solution that helps inspectors...  ...directly from the team? Description We are seeking a QA Tester to complement our team of manual and automated testers. Our ideal...