Call Center Representative Job at RK Auto, Virginia Beach, VA

Rk9SUDNUS0xXRkYyc3M0eGVZdEw3M21DV0E9PQ==
  • RK Auto
  • Virginia Beach, VA

Job Description

RK Auto Group's Business Development Center has immediate opening for BDC Manager for our Sales Department! Representatives within our Sales BDC are responsible for scheduling appointments for the customers that contact our dealership via the Internet and Phone. Our Product Specialists deliver a Truly Extraordinary Experience by responding to Customer inquiries in a prompt, professional, accurate and respectful manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track Customers’ needs or interests. Duties and Responsibilities:

  • Respond to Internet and Phone inquiries with courtesy, accuracy, and professionalism.
  • Generate Appointments.
  • Conduct Phone and Emails to Follow up with Customers and Managers
  • Effectively utilize Lead Management tools.
  • Perform other job-related duties as assigned.
  • Exhibit professional behavior, provide the highest degree of customer satisfaction and be respectful in all aspects of dealing with the Customers.
Experience and Skills: While experience is always preferred, we are willing to train any potential candidates and give them the tools and experience needed to excel in this position. Qualifications:
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to work in a call center environment, and ability to communicate with customers and managers via email and text.
  • Excellent verbal and written communication skills.
  • Strong computer skills.
  • Strong organizational and time management skills.
  • Ability to read and comprehend rules, regulations, policies, and procedures.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Vision insurance
Offers of employment will be contingent on successful criminal background check and driving record search We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are passionate about providing excellent customer support and enjoy working in a fast-paced environment, we would love to hear from you. To apply, please submit your resume along with a cover letter detailing your relevant experience and why you are interested in this position. Job Type: Full-time Shift:
  • Day shift
  • Night shift
Work Location: In person

Job Tags

Full time, Work at office, Immediate start, Shift work, Day shift,

Similar Jobs

TEKsystems

Branch Operations Specialist - Bank Teller Job at TEKsystems

We're hiring Branch Operations Specialist (Bank Tellers) to join our team in Kissimmee, Florida!If you're passionate about customer service...  ...with inquiries, and ensuring every interaction is a positive experience.Branch Operations Specialist (Contractor) Location: West... 

VSG Business Solutions LLC

C# Developer Job at VSG Business Solutions LLC

1) Signal R 2) Razor 3) Azure (SaaS) 4) Telerik a plus ~5+ years of full-stack development experience with the Microsoft technology stack. ~ Strong expertise in .NET Core/.NET 9 , ASP.NET Core , MVC , Razor Pages , and Entity Framework...

TEL Staffing & HR

Aircraft Technician II Job at TEL Staffing & HR

 ...Job Description: Under minimal supervision, performs inspections, maintenance, and repairs of moderate to advanced complexity on aircraft systems and structures. Principle Duties and Responsibilities: Communicate as required to receive and understand work assignments... 

Ardent Health

Security Officer Job at Ardent Health

Join our team as a night shift, full-time, Security Officer in Owasso, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuitionassistance, and resources that support...

American Logistics Authority

Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually) Job at American Logistics Authority

 ...Entry-Level Freight Dispatcher (Remote) Earn $2,200 to $3,000 Weekly ($114,400$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already...