Laundry Attendant Job at Hilton, Marana, AZ

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  • Hilton
  • Marana, AZ

Job Description

Scope of Position:
Responsible for cleaning, processing, and storing hotel linens and uniforms in an efficient, organized manner to support the operational needs of the hotel and ensure guest satisfaction.

Primary Responsibilities:

  • Receives soiled linens via bags, carts, or laundry chutes; sorts items by type, color, and level of soil. Inspects linens for damage or stains and logs any irregularities.

  • Operates washers and dryers safely and efficiently, following manufacturer guidelines and ensuring proper use of chemicals and cleaning agents.

  • Folds, organizes, and stores clean linens. Operates commercial laundry equipment such as sheet folders, towel folders, linen feeders, and ironing machines as needed.

  • Assists with daily linen inventory and supports monthly linen counts.

  • Reports any mechanical issues or equipment malfunctions to the supervisor promptly.

  • Responds to guest requests regarding laundry services in a courteous and timely manner, ensuring complete guest satisfaction.

  • Maintains a professional appearance and demeanor in accordance with hotel standards.

Organizational Structure:

  • Reports to: Director of Housekeeping, Housekeeping Manager

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