Job Description

Salary: $93,200 - 155,400 per year Requirements:

• A Bachelor's Degree in Business, Computer Science, Mathematics, Information Systems/Technology, Data Analytics, or a related technical field.
• Active TS/SCI with Polygraph Clearance is mandatory.
• Willingness to work on-site in Chantilly or McLean up to five days a week.
• At least one year of experience in software development or scripting.
• A minimum of one year of experience in process automation, workflow development, or business process enhancement.

Responsibilities:

• Solution Development: I design and create ServiceNow case management solutions by configuring Service Portal, developing forms, automating workflows, and generating tasks to ensure a seamless user experience.
• Client Partnership: I work closely with clients and business process consultants to understand and define future business operations, creatively applying ServiceNow functionalities to drive operational transformation.
• Agile Delivery: I translate user stories into automated solutions, collaborating in two-week sprint cycles and maintaining an innovative and transformative approach at every step.
• Collaboration & Learning: I engage with fellow ServiceNow business modelers, stay informed about platform best practices and emerging features, and continuously enhance my technical skills.
• Systems Integration: I integrate ServiceNow with enterprise systems, designing robust solutions for data exchange via web services and APIs.
• Value Delivery: I identify, quantify, and deliver measurable value to support transformation efforts throughout each stage of the project lifecycle.
• Leadership & Quality Assurance: I provide hands-on leadership during sprint cycles to ensure on-time delivery, accuracy, and quality of key deliverables.
• Stakeholder Engagement: I work closely with process teams to guide the application development through the development, review, and testing phases.

Technologies:

• Support
• ServiceNow
• Web
• DevOps

More:

Our Deloitte Enterprise Performance team excels in enterprise technology, collaborating across finance, supply chain, and IT operations to foster comprehensive performance enhancement and digital transformation. We invite you to join our group of strategic advisers and architects, defined by deep industry knowledge, to collaborate with leading solution providers. You will have the opportunity to leverage your experience in strategy, process design, technology enablement, and operational services to deliver critical business solutions.

At Deloitte's Government & Public Services (GPS) practice, our team is committed to creating impactful outcomes for federal, state, and local government clients, as well as public higher education institutions. We bring fresh perspectives that help clients anticipate challenges, reimagine possibilities, and fulfill their mission promises.

Our ServiceNow offering focuses on designing, implementing, and delivering strategies and technologies that enhance efficiency and value delivery within the enterprise IT function.

The salary range for this position reflects a broad range of factors that influence compensation decisions, including skills; experience and training; licenses and certifications; and other business and organizational requirements. The disclosed range estimate does not account for geographic differentials associated with the location where the position may be filled. Typically, we do not hire individuals at or near the top of the range for their role, and compensation decisions depend on the individual circumstances of each case. A reasonable estimate of the current salary range is between $93,200 to $155,400.

You may also qualify for participation in a discretionary annual incentive program, subject to program rules, where potential awards depend on various factors, including individual and organizational performance.

For applicants requiring accommodation, further information is available on our website.

last updated 45 week of 2025

Job Tags

Full time, Local area,

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