Job Description

151652
Is This YOU? Then We Want to Meet You!
At least 1 Year of Experience and above.
Software/platforms required: Kustomer, Guru, Sys_Admin, Aircall
Team Player – Ability to collaborate effectively with colleagues, contribute to team goals, and maintain a positive work environment.
Excellent Customer-Centric Communication Skills – Strong written and verbal communication skills to engage with customers professionally and empathetically across multiple channels.
Mental Fortitude – Resilience and the ability to stay calm, focused, and professional in high-pressure situations.
Multitasking Ability – Capability to handle multiple communication channels (Emails, SMS, Calls) simultaneously while efficiently managing ad-hoc tasks.
Attention to Detail – Ensuring accuracy in responses, documentation, and task execution to maintain high-quality service.
Time Management & Prioritization – Ability to manage workload efficiently, meet deadlines, and prioritize tasks effectively.
Problem-Solving Skills – Quickly identifying issues and providing effective solutions to enhance customer satisfaction.
Tech-Savviness – Comfortable using multiple digital tools, CRM systems, and communication platforms to handle customer interactions.
Adaptability & Flexibility – Willingness to adapt to changing processes, customer needs, and business requirements.
Experience in Customer Support or a Similar Role – Prior experience in a customer service, call center, or support role is a plus.
If this sounds like you, then you’re just who we’re looking for to join our team!
Who We Are
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Your Mission Will Be To
Will handle customer service tasks, ad hoc tasks such as calling customers or loaders back to ensure order completion.
Basic sales. (10 items or lower) They'll be doing Customer Service, Dispatch, and Basic Sales - Universal Agent.

Tech Checklist – Gotta Have It!
Software/platforms required: Kustomer, Guru, Sys_Admin, Aircall
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Note: Only shortlisted candidates will be contacted.
Kindly be reminded that the training duration is 8 hours

Job Tags

Remote work, Worldwide,

Similar Jobs

Advance Financial

Call Center Agent Job at Advance Financial

...Our call centeris open 365 days a year, including weekends and holidays, while still providing flexible working hours. You will work at the office during training. After your training is complete, you may be eligible for our work-from-home program, based on individual...

NRG Energy

Field Services Technician- Salinas, CA Job at NRG Energy

Welcome to the intersection of energy and home services. At NRG, were driven by our... ...cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading... .... We are adding to our Field Services Technician team and looking for motivated, customer...

Aledade

Senior Software Engineer I- Fullstack Job at Aledade

...frameworks (e.g., React, Angular, VueJs/Ember). Expertise in at least 1 server-side web technology (eg: Nodejs, Java, Python, Scala, C#, C++,Go, JVM). Familiarity with relational database systems. Experience with API design and development. Experience with cloud...

U.S. Department of Justice

Lock and Security Specialist (Locksmith Supervisor) Job at U.S. Department of Justice

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance...

Friendship Automotive

Commercial Vehicle Sales Specialist Job at Friendship Automotive

...focused automotive group.We're looking for a COMMERCIAL SALES SPECIALIST to join our team at FRIENDSHIP. This... ...competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness...

Customer Service Assistant (OMNI - voice, Chat and Email) for a Junk Removal Services Job at LTVplus, Brandon, FL

RnVCRjNqT0lYbFoyczhnMmZZcEw2M0tQV2c9PQ==