Job Description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values— customers are everything , relentless momentum , winner’s mindset , and stronger together —shape how we work and grow as a team.
About The Role
We’re looking for a driven, high-energy Sales Development Representative (SDR) to join our expanding Go-To-Market team. As an SDR, you’ll play an essential role in growing our customer base by identifying and qualifying new sales opportunities for our groundbreaking AI solution.
This role is perfect for someone looking to kick-start or advance a career in sales and thrives on building relationships with potential clients.
What You’ll Do
Conduct outreach to potential customers through various channels including cold calling, email, and social media
Qualify leads and schedule appointments for Account Executives
Research accounts, identify key players, and generate interest in our products and services
Maintain a high volume of activity including calls, emails, and social touches
Achieve monthly quotas of qualified opportunities and scheduled meetings
Collaborate with the marketing team to align on campaigns and messaging
Accurately enter and update lead information in our CRM system
Stay up-to-date with product offerings and industry trends
You May Be a Good Fit If You
Have 1-2 years of experience in sales, customer services or a related field
Have excellent and concise communication skills, both verbal and written
Are self-motivated with a drive to succeed and knack for building relationships
Even Better If You
Are proficient with CRM software (e.g., Salesforce)
Find ways to stay up on the latest trends in AI
Have experience with tech
Stay upbeat, understanding that each no is one closer to a yes
Benefits
Competitive base salary plus commission structure
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best

Job Tags

Base plus commission, Work at office,

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Sales Development Representative (SDR) Job at Decagon, San Francisco, CA

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