✍🏽 About Writer
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work.
Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges. Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.
📐 About this role
We are looking for a foundational member of the Cloud Infrastructure team at Writer. This role will involve contributing to the development and implementation of our Site Reliability Engineering (SRE) program. The ideal candidate will ensure the reliability, scalability, performance, and security of Writer’s critical systems, taking a proactive approach to guarantee that our high-ROI products reach our customers seamlessly.
🦸🏻♀️ Your responsibilities:
Lead the design, implementation, and maintenance of Writer, Inc.’s cloud infrastructure to ensure high availability and performance
Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
Automate infrastructure provisioning and management using Terraform & Python
Collaborate with development teams to optimize cloud resources and enhance system reliability
Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
Ensure the security and compliance of our systems, adhering to industry standards and regulations
Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
Stay current with emerging technologies and industry trends to continuously improve our site reliability practices
⭐ Is this you?
Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
Deep understanding of system architecture and infrastructure design to ensure high availability and performance
Bachelor’s degree in Computer Science, Engineering, or a related technical field
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Ability to lead and mentor junior engineers in best practices for reliability and system optimization
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
Preferred Skills & Experience:
Curious to learn more about who we are and how we operate? Visit us here
🍩 Benefits & perks
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice .
...college football content, who will play a key role in bringing digital programming to life. If you have a deep passion for sports, social media, and are an expert video and graphics editor, this is the perfect job for you. The ideal candidate has a versatile production...
Summary We are seeking an enthusiastic preschool teacher to guide a classroom of young children in a variety of educational activities, including arts and crafts, free play, storytelling, and class outings. Your prime responsibility is to teach them the fundamental...
Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship...
...Established Real Estate Law firm in Syosset, NY, seeks Attorney to expand our Wills, Trusts, and Estate Practice. Tremendous upside opportunity and Partner... ...Attorney, you will: Counsel clients on estate planning strategies, including wills, trusts, and powers of attorney...
...Position Purpose: All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the... ...or applicable background driving a straight truck Valid Driver's License Must be...